Last Updated: [November 19, 2025]

Heritage Ranch Owners Association (“HROA,” “we,” “our,” or “us”) is committed to protecting the privacy of our residents, members, and visitors. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit our website, submit a form, or interact with us online.

By using this website, you agree to the practices described in this policy.

1. Information We Collect

A. Information You Provide Directly

When you fill out a form on our website—such as a general contact form—we may collect:

• Your name
• Email address
• Phone number
• Address (if provided voluntarily)
• Any message or information you choose to include in your submission

B. Automatically Collected Information

Like most websites, we gather basic technical information automatically through Google Analytics, such as:

• Device and browser type
• Pages visited
• Date, time, and duration of visits
• Referring websites
• General location (city or region)
• Anonymous usage patterns

This information does not personally identify you and is used only to improve website performance and understand visitor activity.

We do not use cookies for advertising, remarketing, or user profiling.

2. How We Use Your Information

We use collected information for purposes such as:

• Responding to inquiries submitted through our contact form
• Managing and improving website features and functionality
• Monitoring website performance
• Ensuring security and integrity
• Communicating important community or association information
• Maintaining records required for HOA operations

We do not sell, rent, or trade your personal information.

3. Sharing of Information

We may share information only in the following cases:

• With authorized HROA staff or board members who need the information to respond to your inquiry
• With service providers who help operate the website or association systems (e.g., hosting providers)
• If required by law, such as a lawful subpoena, court order, or legal process
• To protect the Association, its members, or the website from security threats

We do not share information with third-party advertisers.

4. Data Storage and Security

We take reasonable administrative and technical measures to protect your information from loss, misuse, unauthorized access, or disclosure. However, no method of online transmission is 100% secure, and we cannot guarantee absolute protection.

Information submitted through contact forms may be stored in:

• Secure email systems
• Website form management tools or databases managed by our service provider

5. Links to External Websites

Our website may include links to third-party websites for convenience or informational purposes.
We are not responsible for the privacy practices or content of those external sites.

6. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from minors. If we learn we have collected such information, we will delete it promptly.

7. Your Choices and Rights

Since we collect minimal personal information, your options include:

• Do not submit forms if you do not wish for us to receive your contact details
• Request removal of information you voluntarily submitted via our contact form
• Adjust your browser settings to limit cookies used by Google Analytics

You may request updates or deletion of your form submissions by contacting us using the details below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

Your continued use of the website after any updates indicates your acceptance of the revised policy.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

• Address: 2130 Heritage Loop Rd. Paso Robles, CA 93446
• Phone: 805-238-9641
• Email: office@hroa.us
• Website: https://hroa.us