Gate Status: Open to Members and Visitors
Staff Business Hours: 24 hours
Phone: 805-238-9641 option 2
The Gate Specialist will assist you in gaining access to Heritage Ranch anytime you use the Visitor lane. Security cameras are set up to record and monitor activity at the Main Gate. Anyone who does not have a current decal on their vehicle and/or vessel and attempts to use the member lane is subject to receiving a citation.
HROA Member identification cards are available through the Member Services Office and can be obtained at any time during normal business hours. All tenants and residents are required to obtain a new identification card before they will be able to receive their decals. Members can obtain their new identification cards at their convenience, any time throughout the year.
New Member ID cards are usually activated within 24 hours. Your identification card will provide access through the member lane when the gate arm is engaged by use of a proximity card reader embedded into the card, which is uniquely assigned to you as an individual. (All persons living with you at Heritage Ranch who drive a vehicle will be able to receive an identification card. The cards will be coded M for member, T for tenant, R for resident, or B for Co-Owner. For an explanation of terms: member, tenant, resident or co-owner, please refer to the Membership Handbook.) Each property lot will receive two member (M/T) identification cards at no cost. Additional cards cost $20.00 each, and replacement of a stolen or lost card costs $40.00 each.
When the gate arm is engaged, you must stay outside the “keep clear” zone (which is painted with yellow diagonal stripes) when a vehicle is ahead of you moving through the gate arm. The red light in the lane you are in will go off when it is safe to proceed into the zone.
Gates are under 24/7 audiovisual surveillance.
